Troubleshooting
Frequently asked questions, solutions to common problems
- ACP Tools for IT & Security Teams
- Differences in Mobile Apps (iOS vs. Android)
- Difficulty Hearing a Video on your iOS Device
- Error Messages and What They Mean
- Forcing Content to Refresh & Refreshing without Signing Out
- Minimum System Requirements for ACP Tools
- Problems with Downloaded Content
- Subtitles and the ACP Tools App
- Updating the Android App to the Latest Version
- Updating the iOS App to the Latest Version