Whitelisting Information for My ACP Decisions
It is common practice to block unauthorized services by default in healthcare settings. Your Security and IT team may not allow some or all of the services that the My ACP Decisions web app requires to function properly. This article provides URLs required by our system with a brief overview of their purpose and function. If your Security & IT teams have any specific questions or concerns, please have them reach out to us directly at email@example.com.
What service(s) need to be whitelisted?
The following URLs must be available for My ACP Decisions Web and Mobile Applications to work properly. If one or more of these services are unavailable, users' access will be interrupted or completely blocked.
|URL & IP Addressto Whitelist||Purpose|
| *.acpdecisions.org & *.acpdecisions.com
|| Traffic coming from all acpdecisions. org and acpdecisions.com subdomains should not be blocked. Our company domain provides access to the web application, API services, and other essential systems information. Additionally, system emails are sent from the domain @acpdecisions.org which should be marked valid otherwise these emails may be filtered to spam.
| This is a purposeful redirect to the secure https://my.acpdecisions.org. Many users will type this instead of the subdomain by accident. Our system will automatically redirect the user to the secure HTTPS version of our system.
||This is a purposeful redirect to the area My ACP Decisions system for patients. It simplifies the experience by offering a shortened and more memorable URL.|
|This is the base URL for the My ACP Decisions web application.|
||This is the base URL for required API services used by the web and mobile applications.|
| This is an alternative base URL for required API services used by the web and mobile applications. This url is a redundant backup of our API services.
| This is our CDN that hosts thumbnail images, PDF documents, and other web assets required by our web and mobile applications. Our web and mobile apps may load properly, but images will appear blank and PDF documents will not be available if this URL is blocked on your network.
|| This is our CDN that hosts download and streaming assets for our mobile applications. The ACP Tools mobile app may have issues playing or downloading content if this URL is blocked on your network.
|| Traffic coming from this domain is from our underlying video player technology, Wistia. For more information on Wistia, please visit https://wistia.com/support/getting-started/faq.
||This is an additional forwarding domain for Wistia's CDN.|
|| This is an additional forwarding domain for Wistia's CDN.
||This is the base URL for our patient survey functionality.|
|| This CDN is used by our survey and videos system.
|https://fonts.googleapis.com|| This is the base URL for the fonts associated with the platform.
|18.104.22.168 A primary server that hosts our web app & API.|
22.214.171.124 A primary server that hosts our web app & API.